I write, create and edit resource and training content for Instructor-Led Training, Virtual Instructor-Led Training, e-Learning, Storyboard, design document, scripts, outlines, UX Journey maps and interactive SMART assessments.
A few work samples
WORK SAMPLE 1: UX CUSTOMER JOURNEY MAP:
I have developed a customer journey map for my App, Jobscope, to mitigate the confusion and lack of awareness about job positions such as instructional designers and learning experience designers within organizations. In this regard, my application assists prospective and existing instructional designers in identifying and distinguishing the prerequisites for job positions such as instructional designer or learning experience designer.
WORK SAMPLE 2: UX STORYBOARD VIDEO
I have crafted a UX storyboard video for a client, to train their customer-facing employees. This video forms an integral component of a virtual instructor-led training program that aims to bridge the knowledge gap among employees. The training program is aimed at facilitating efficient and effective communication with customers, and ensuring that employees are equipped with the necessary skills and knowledge to address customer queries and concerns. The UX storyboard video has been meticulously designed to cater to the specific needs and requirements of the client and their employees, and is intended to provide an immersive and engaging learning experience.
WORK SAMPLE 3: TECHNICAL GUIDE
The present work consists of a user guide, created for a small business e-commerce client, in which the advantages of adopting TrueInsight, a Narrative Insight tool, are explored in contrast to traditional narrative analytics, particularly Google Analytics. The client requested the development of this guide to understand how they could benefit from the use of TrueInsight. Accordingly, the user guide elucidates the advantages of this tool in terms of narrative analytics, a method of data analysis that emphasizes the meaning and interpretation of data. The guide also highlights how TrueInsight can help the client gain a deeper understanding of their e-commerce business, by offering insights into customer behavior, preferences, and opinions, as well as the ability to identify patterns and trends in data that are not readily apparent with traditional analytics tools. In conclusion, by employing TrueInsight, the client can attain a more comprehensive and actionable understanding of their e-commerce business and customer base, thereby enabling them to make more informed and strategic decisions.
TOOLS I used: Word, PDF, Canva, Camtasia
WORK SAMPLE 4: My UXD PROCESS : Tool: CANVA
WORK SAMPLE 3: INFOGRAPHIC: WORKPLACE ACCOMMODATION
I have designed an infographic for a client that outlines the process of requesting workplace accommodations, as part of their Diversity, Equity, and Inclusion (DEI) project. The objective of this project is to foster a culture of inclusivity and create a diverse and equitable workplace for all employees. The infographic presents a concise and comprehensive guide on how to request accommodations, which can be crucial for individuals with disabilities, medical conditions, or other special needs. The infographic aims to raise awareness about the importance of workplace accommodations and to provide employees with the necessary tools to request and obtain reasonable accommodations. The design of the infographic is visually appealing and easy to read, with clear and concise explanations and examples. Overall, this project aligns with the client’s commitment to creating an inclusive and equitable workplace that prioritizes the needs and well-being of its employees.
JOB AID INFOGRAPHIC : Tools: CANVA
This job aid infographic is part of the New Managers Training: Workplace Accommodation.
This job aid helps employees with disabilities to find the Letter to request accommodation.
WORK SAMPLE 5 : JOB AID for SMALL BUSINESS
SMALL BUSINESS Services Tools: CANVA
WORK SAMPLE 6: BANNER CREATED TOOL: CANVA
WORK SAMPLE 8: VIDEO SCRIPT
This video script is for new Respiratory Care graduates who are entering the workforce.
WORK SAMPLE 9: COPYWRITING & AUTHORING CONTENTS(K-5): SOCIAL STUDIES & SCIENCE.
These are a few copywriting samples( Social Studies and Science) that I have authored in HELIOS. Contents are for K-5 grades.The customer journey map for my application, Jobscope, was created to address the issue of confusion and lack of awareness among organizations regarding job positions such as instructional designer or learning experience designer. The application aims to assist prospective and current instructional designers in distinguishing between these positions and comprehending the relevant job requirements.
As the educational technology industry continues to grow, a clear understanding of the job requirements for various positions is crucial in ensuring that organizations remain competitive and are able to attract and retain top talent. The Jobscope application provides a comprehensive and user-friendly interface that enables instructional designers to navigate the complexities of the job market and make informed decisions regarding their career paths.
Through the use of the customer journey map, the Jobscope application guides instructional designers in identifying and differentiating between the requirements for instructional designer and learning experience designer positions. By providing a clear understanding of these job positions, the application empowers instructional designers to make informed decisions regarding their career paths and remain competitive in the ever-evolving educational technology industry.